How do I find previous car insurance claims?
UPDATED: Apr 29, 2023
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Melanie Musson
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Melanie Musson is the fourth generation in her family to work in the insurance industry. She grew up with insurance talk as part of her everyday conversation and has studied to gain an in-depth knowledge of state-specific insurance laws and dynamics as well as a broad understanding of how insurance fits into every person’s life, from budgets to coverage levels. Through her years working in th...
Published Insurance Expert
UPDATED: Apr 29, 2023
It’s all about you. We want to help you make the right coverage choices.
Advertiser Disclosure: We strive to help you make confident car insurance decisions. Comparison shopping should be easy. We are not affiliated with any one car insurance provider and cannot guarantee quotes from any single provider.
Our car insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different car insurance companies please enter your ZIP code on this page to use the free quote tool. The more quotes you compare, the more chances to save.
Editorial Guidelines: We are a free online resource for anyone interested in learning more about car insurance. Our goal is to be an objective, third-party resource for everything car insurance-related. We update our site regularly, and all content is reviewed by car insurance experts.
UPDATED: Apr 29, 2023
It’s all about you. We want to help you make the right coverage choices.
Advertiser Disclosure: We strive to help you make confident car insurance decisions. Comparison shopping should be easy. We are not affiliated with any one car insurance provider and cannot guarantee quotes from any single provider.
Our car insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different car insurance companies please enter your ZIP code on this page to use the free quote tool. The more quotes you compare, the more chances to save.
UPDATED: Apr 29, 2023
It’s all about you. We want to help you make the right coverage choices.
Advertiser Disclosure: We strive to help you make confident car insurance decisions. Comparison shopping should be easy. We are not affiliated with any one car insurance provider and cannot guarantee quotes from any single provider.
Our car insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different car insurance companies please enter your ZIP code on this page to use the free quote tool. The more quotes you compare, the more chances to save.
If you want to find out if a car has a history of accidents or damage, one way to get this information is to find the previous insurance claims filed on the vehicle. This information may be very useful if you are trying to negotiate a price on a used vehicle; if you want to get the best price, it helps to know if the car has suffered any serious damage under prior owners. In fact, you might even decide you do not want a car after you find out about its history of accidents or damage. You may also be interested in seeing your own insurance record before you file a claim or apply for insurance with another company. You can find previous insurance claims in one of several ways.
All car insurance claims are recorded in a national database known as the CLUE™ files
CLUE™ is administered by ChoicePoint Asset Company and is a registered trademark of that company. The CLUE™ database is an exchange system used by all insurance companies to share information about homeowner and automobile insurance claims.
The purpose of the CLUE™ database is primarily to allow insurance companies to exchange information so that if you apply for coverage with another company that insurer will know about your claims history. Insurance companies use the CLUE™ database regularly, but you can also obtain your own CLUE™ report by contacting LexisNexis service through their phone or email contact information found on their website, personalreports.lexisnexis.com. You are entitled to one free CLUE™ report every 12 months, so you can check on your own CLUE™ report yearly if you choose.
What is a Carfax® report?
Of course, you do not always want to know about your own record. Sometimes, you want to know if insurance claims have been filed on a car you are interested in buying. The best way to find this information is to get a report such as those offered by Carfax®. A Carfax® report gives you a variety of information, including accidents which have been reported about the car and repairs performed.
Where do I find specific information about a car insurance claim?
If you require specific information about the type of insurance claims previously filed on the car, the information may be a bit harder to obtain. In order to know the specifics about claims, you must identify the previous owner or owners of the car and the insurance companies that covered the car during that ownership period. This information is not always easy to find, but it is possible with a bit of work.
You can start with your state’s Department of Motor Vehicles by requesting the name of the previous owner of the vehicle, using the VIN, or vehicle identification number, to narrow your search. For a small fee, you can request a copy of the title transfer in which the previous owner sold the car. If you bought the car in a private sale, you will already have this information.
Once you have found the previous owner’s name, you can contact your state’s Department of Insurance to find out information on the car owner’s insurance coverage for the car. You will be able to identify one or more companies which carried insurance on the vehicle, and you can contact these companies for a copy of all claims filed on that particular vehicle. Be sure that your request is limited only to claims filed on the car in question, as the owner may have had more than one vehicle insured with the company.
In order to avoid this complicated scenario, you can pay someone else to search for this information. Carfax® is one company that will provide a wide variety of information about specific cars for a fee. You can get a general report, including previous damage information which may lead you to specific insurance claims, for $34.99 for a single car or $49.99 for up to five cars.
Your reasons for wanting the insurance history of your car will determine the method you use to get this information. If you need insurance claim information to determine if the car has been wrecked because you have discovered a problem after purchase, it is best to let a professional lawyer handle the search for information, as you may need to compile it for legal purposes. On the other hand, if you simply want to know the history of the car to determine how much to pay for it, or if you want to know the insurance history to value the vehicle for resale, a very general method will probably be sufficient.
Frequently Asked Questions
How do I find previous car insurance claims?
If you have previously made a car insurance claim, you can typically find information about it in several ways:
- Check your policy documents: Your insurance policy documents will usually contain information about any claims you have made. You can review the declarations page, which is usually the first page of your policy, to see if there are any details about previous claims.
- Contact your insurance provider: If you cannot find information about your previous claims in your policy documents, you can contact your insurance provider. They will be able to provide you with information about your previous claims and any other policy-related details.
- Check your claim history report: You can also obtain a claim history report from CLUE (Comprehensive Loss Underwriting Exchange). This report will provide information on any previous claims you have made.
- Check your credit report: In some cases, insurance companies may report claims to credit bureaus. You can check your credit report to see if any claims have been reported.
It’s important to note that some insurance companies may only keep claims records for a certain period of time, so it may not always be possible to access information about older claims.
Why do I need to find previous car insurance claims?
You may want to find previous car insurance claims to see if the car has a history of accidents or damage before you decide to purchase it.
How can I find previous car insurance claims?
You can find previous car insurance claims by checking the CLUE™ database or by obtaining a Carfax® report on the vehicle.
What is the CLUE™ database?
The CLUE™ database is a national database that records all insurance claims filed on a vehicle. It is administered by ChoicePoint Asset Company and is used by insurance companies to share information about homeowner and automobile insurance claims.
Can I obtain my own CLUE™ report?
Yes, you can obtain your own CLUE™ report by contacting LexisNexis service through their phone or email contact information found on their website, personalreports.lexisnexis.com. You are entitled to one free CLUE™ report every 12 months.
What is a Carfax® report?
A Carfax® report is a vehicle history report that provides information about the car’s previous owners, accidents, and other important details. You can obtain a Carfax® report by purchasing it online or through a dealership.
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Melanie Musson
Published Insurance Expert
Melanie Musson is the fourth generation in her family to work in the insurance industry. She grew up with insurance talk as part of her everyday conversation and has studied to gain an in-depth knowledge of state-specific insurance laws and dynamics as well as a broad understanding of how insurance fits into every person’s life, from budgets to coverage levels. Through her years working in th...
Published Insurance Expert
Editorial Guidelines: We are a free online resource for anyone interested in learning more about car insurance. Our goal is to be an objective, third-party resource for everything car insurance-related. We update our site regularly, and all content is reviewed by car insurance experts.