Auto-Owners vs Plymouth Rock Car Insurance for 2023
Auto-Owners vs Plymouth Rock Car Insurance: Which One Offers Better Coverage, Discounts, and Customer Satisfaction?
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Chris Abrams
Licensed Insurance Agent
Chris is the founder of Abrams Insurance Solutions and Marcan Insurance, which provide personal financial analysis and planning services for families and small businesses across the U.S. His companies represent nearly 100 of the top-rated insurance companies. Chris has been a licensed insurance agent since 2009 and has active insurance licenses in all 50 U.S. states and D.C. Chris works tireles...
Licensed Insurance Agent
UPDATED: Sep 28, 2023
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Our car insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different car insurance companies please enter your ZIP code on this page to use the free quote tool. The more quotes you compare, the more chances to save.
Editorial Guidelines: We are a free online resource for anyone interested in learning more about car insurance. Our goal is to be an objective, third-party resource for everything car insurance-related. We update our site regularly, and all content is reviewed by car insurance experts.
UPDATED: Sep 28, 2023
It’s all about you. We want to help you make the right coverage choices.
Advertiser Disclosure: We strive to help you make confident car insurance decisions. Comparison shopping should be easy. We are not affiliated with any one car insurance provider and cannot guarantee quotes from any single provider.
Our car insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different car insurance companies please enter your ZIP code on this page to use the free quote tool. The more quotes you compare, the more chances to save.
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If you’re in the market for car insurance, you’ve probably come across the names Auto-Owners and Plymouth Rock. Both are popular providers of auto insurance, but which one is right for you?
- Auto-Owners has been around for over 100 years and has received numerous awards for customer satisfaction.
- Plymouth Rock offers a unique program called Crashbusters®, where they send agents to the scene of an accident to assist customers in the claims process.
- Both companies offer a variety of discounts, including multi-policy, safe driving, and anti-theft device discounts.
In this article, we’ll compare Auto-Owners car insurance and Plymouth Rock car insurance, covering everything from their history and mission to the types of discounts they offer.
History and Mission
Auto-Owners Insurance was founded in 1916 and is headquartered in Lansing, Michigan. Their mission is to provide their policyholders with “sound, dependable insurance coverage backed by prompt, courteous service and fair claims settlement.” They have received numerous awards for customer satisfaction, including the J.D. Power award for “Highest in Customer Satisfaction Among Auto Insurers in the Central Region” in 2020.
Plymouth Rock Assurance was founded in 1982 and is headquartered in Boston, Massachusetts. Their mission is to “provide exceptional service and innovative products that deliver peace of mind and confidence to drivers in the Northeast.” They are committed to making the claims process as easy as possible for their customers, which is why they offer their unique Crashbusters® program.
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Products and Services Available at Auto-Owners vs Plymouth Rock Assurance
Auto-Owners and Plymouth Rock both offer a variety of products and services to meet their customers’ needs. Here’s a breakdown of what they offer:
Auto-Owners:
- Car insurance
- Homeowners insurance
- Life insurance
- Business insurance
- Umbrella insurance
- Specialty insurance
Auto-Owners car insurance is available in 26 states, including Alabama, Florida, Georgia, Indiana, Michigan, and Ohio. Their rates are competitive, but they do not offer online quotes. Instead, you will need to contact an agent to get a quote.
Plymouth Rock:
- Car insurance
- Home insurance
- Renters insurance
- Umbrella insurance
- Flood insurance
Plymouth Rock car insurance is available in six states: Connecticut, Massachusetts, New Hampshire, New Jersey, New York, and Pennsylvania. They offer online quotes, and their rates are competitive.
Cost of Insurance
Auto-Owners Insurance rates vary depending on a number of factors, including your location, age, driving history, and the type of car you drive. According to ValuePenguin, Auto-Owners’ rates are generally competitive with other car insurance providers. However, because Auto-Owners does not offer online quotes, it may be more difficult to compare their rates to other providers.
In terms of Plymouth Rock, their rates are generally considered to be competitive as well. According to a study by WalletHub, Plymouth Rock’s rates are among the most affordable in Massachusetts, New Jersey, and Pennsylvania. They also offer a number of discounts that can help you save money on your car insurance premium.
Discounts Offered
Auto-Owners Insurance offers a number of discounts to help their customers save money on their car insurance premiums. Some of the most common discounts include:
- Multi-policy discount: If you have multiple policies with Auto-Owners (such as home and auto insurance), you may be eligible for a discount on your car insurance premium.
- Multi-car discount: If you insure more than one car with Auto-Owners, you may be eligible for a discount on your car insurance premium.
- Safe driver discount: If you have a clean driving record and have not been involved in any accidents or received any tickets, you may be eligible for a safe driver discount.
- Good student discount: If you are a student with good grades (typically a B average or higher), you may be eligible for a good student discount.
- Paid-in-full discount: If you pay your entire car insurance premium upfront, you may be eligible for a discount.
Plymouth Rock also offers a number of discounts to help their customers save money on their car insurance premiums. Some of their most common discounts include:
- Safe driver discount: If you have a clean driving record and have not been involved in any accidents or received any tickets, you may be eligible for a safe driver discount.
- Good student discount: If you are a student with good grades (typically a B average or higher), you may be eligible for a good student discount.
- Multi-car discount: If you insure more than one car with Plymouth Rock, you may be eligible for a discount on your car insurance premium.
- Homeowner discount: If you own a home, you may be eligible for a discount on your car insurance premium.
- Paid-in-full discount: If you pay your entire car insurance premium upfront, you may be eligible for a discount.
When considering the discounts offered by both companies, it’s important to keep in mind that not all discounts may be available in every state or for every policy. Additionally, the amount of the discount may vary depending on the specifics of your policy.
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Case Studies: Auto-Owners vs Plymouth Rock Car Insurance
Case Study 1: Sarah’s Coverage Comparison
Sarah, a resident of Michigan, was looking for comprehensive car insurance coverage that would meet her needs. She obtained quotes from both Auto-Owners and Plymouth Rock to compare their offerings.
Auto-Owners offered a range of coverage options tailored to Sarah’s requirements, including liability, collision, comprehensive, uninsured/underinsured motorist, and personal injury protection. The rates were competitive, but she had to contact an agent to get a quote.
Plymouth Rock, on the other hand, provided online quotes with a user-friendly interface. Sarah found their coverage options to be similar to Auto-Owners, with the added convenience of obtaining a quote without contacting an agent.
Case Study 2: John’s Discount Evaluation
John, a driver from New Jersey, was interested in car insurance that offered significant discounts to reduce his premium costs. He researched the available discounts from both Auto-Owners and Plymouth Rock.
Auto-Owners offered several common discounts, such as multi-policy, safe driver, and good student discounts. However, the availability and amount of discounts varied depending on the specific policy and state.
Plymouth Rock also provided various discounts, including multi-car, anti-theft device, and good student discounts. Their discounts were well-received by customers and could potentially help John save money on his car insurance.
Case Study 3: Alex’s Claims Experience
Alex, a policyholder with Auto-Owners Insurance, had recently been involved in a car accident and needed to file a claim. He was curious about the claims process and how smoothly it would go with Auto-Owners.
Auto-Owners’ claims process involved contacting their claims department and providing details about the accident. Alex found the claims representative to be helpful and empathetic throughout the process. The company arranged for an adjuster to inspect the damages promptly.
The claims settlement was relatively quick, and Auto-Owners covered the repair costs after the deductible. Alex was satisfied with the overall experience and felt that Auto-Owners handled his claim professionally and efficiently.
Claims Process at Auto-Owners and Plymouth Rock Car Insurance
Ease of Filing a Claim
When it comes to filing a claim with Auto-Owners car insurance and Plymouth Rock car insurance, policyholders enjoy flexibility and convenience. Both insurers offer multiple channels for initiating claims, catering to various preferences.
Auto-Owners and Plymouth Rock provide user-friendly online platforms, allowing policyholders to file claims quickly and efficiently. Additionally, they offer dedicated phone lines for claim reporting, ensuring that those who prefer direct communication can easily reach claims representatives. To further enhance accessibility, both insurers provide mobile apps equipped with intuitive claim filing features.
Average Claim Processing Time
The efficiency of claims processing is a pivotal factor in determining policyholder satisfaction. Auto-Owners and Plymouth Rock understand the significance of swift claims resolution and prioritize timely processing.
While the exact processing time may vary based on individual circumstances, both insurers share a commitment to expedite claim settlements. This dedication aims to minimize disruptions for policyholders following unforeseen events, ensuring they receive prompt support when needed. Customers can generally expect a responsive approach to claim resolution from both Auto-Owners and Plymouth Rock.
Customer Feedback on Claim Resolutions and Payouts
Customer feedback on claim resolutions and payouts provides valuable insights into an insurance company’s performance. Auto-Owners and Plymouth Rock have garnered positive reviews from their policyholders, reflecting effective claims handling.
Policyholders from both insurers have reported favorable experiences, highlighting the efficiency and professionalism displayed during the claims process. These positive reviews underscore the insurers’ commitment to delivering on their promises and providing satisfactory payouts.
Digital and Technological Features by Auto-Owners and Plymouth Rock Car Insurance
Mobile App Features and Functionality
Auto-Owners and Plymouth Rock have invested in comprehensive mobile applications, offering an array of features and intuitive functionality. These mobile apps are designed to empower policyholders with convenient access to essential services and information.
Both insurers’ mobile apps provide policyholders with user-friendly interfaces for efficient policy management. They facilitate seamless claims filing, allowing users to initiate claims, upload documents, and track claim progress effortlessly. Additionally, these apps offer quick access to other policy-related information, enhancing overall convenience.
Online Account Management Capabilities
Auto-Owners and Plymouth Rock understand the importance of robust online account management capabilities. They have developed user-friendly online platforms that enable policyholders to proactively oversee and administer their insurance policies.
Through these platforms, policyholders can make policy adjustments, access real-time policy information, and monitor their coverage effectively. Billing and payment options are streamlined for ease of use, allowing policyholders to manage their policies conveniently from the comfort of their homes.
Digital Tools and Resources
Both Auto-Owners and Plymouth Rock are committed to providing policyholders with a wealth of digital tools and resources to enhance their insurance experience. These resources include informative articles, educational materials, frequently asked questions (FAQs), and interactive tools.
Policyholders can access a treasure trove of information to gain insights into their insurance coverage, make informed decisions, and navigate their policies effectively. The availability of these informative resources underscores Auto-Owners and Plymouth Rock’s dedication to empowering their customers with knowledge and confidence in their insurance choices.
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Customer Reviews for Auto-Owners vs Plymouth Rock
When it comes to customer reviews, both Auto-Owners and Plymouth Rock have positive ratings. According to J.D. Power’s 2020 U.S. Auto Insurance Satisfaction Study, Auto-Owners received a score of 853 out of 1,000, which is above the industry average of 846. Plymouth Rock received a score of 841 out of 1,000. Customers appreciate Auto-Owners’ customer service and claims handling, while Plymouth Rock’s Crashbusters® program has received positive reviews.
In Summary: Auto-Owners vs Plymouth Rock
After reviewing the key aspects of both Auto-Owners Insurance and Plymouth Rock, it’s clear that both companies offer a wide range of products and services to their customers, as well as a variety of discounts to help them save money on their car insurance premiums.
Auto-Owners Insurance is a well-established company with a long history of providing high-quality insurance products and excellent customer service. They offer a range of coverage options to meet the needs of their customers, and their rates are generally competitive within the industry.
On the other hand, Plymouth Rock is a newer player in the car insurance industry, but they have already made a name for themselves by providing innovative products and services to their customers. They offer a number of unique features, such as their mobile app, which allows customers to easily manage their policies and file claims.
Frequently Asked Questions
What states does Auto-Owners Insurance operate in?
Auto-Owners Insurance operates in 26 states across the US, including Alabama, Arizona, Arkansas, Colorado, Florida, Georgia, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Michigan, Minnesota, Missouri, Nebraska, North Carolina, North Dakota, Ohio, Pennsylvania, South Carolina, South Dakota, Tennessee, Utah, Virginia, and Wisconsin.
What types of discounts does Auto-Owners Insurance offer?
Auto-Owners Insurance offers a wide range of discounts to help customers save money on their premiums, including multi-policy discounts, safe driver discounts, multiple vehicle discounts, good student discounts, and more.
How can I file a claim with Auto-Owners Insurance?
Customers can file a claim with Auto-Owners Insurance by calling their claims department at 1-888-252-4626, or by using the company’s online claims reporting system.
Q: What states does Plymouth Rock car insurance operate in?
Plymouth Rock car insurance operates in five states, including Massachusetts, New Hampshire, Connecticut, New Jersey, and Pennsylvania.
What types of discounts does Plymouth Rock car insurance offer?
Plymouth Rock car insurance offers a range of discounts to help customers save money on their premiums, including multi-car discounts, anti-theft device discounts, good student discounts, accident forgiveness, and more.
Does Plymouth Rock car insurance offer roadside assistance?
Yes, Plymouth Rock car insurance offers roadside assistance as an optional coverage for an additional fee. This coverage includes services such as towing, jump-starts, lockout assistance, and more.
Does Plymouth Rock car insurance offer a mobile app for customers?
Yes, Plymouth Rock car insurance offers a mobile app for customers that allows them to manage their policies, file claims, and access a range of helpful features and resources.
Enter your ZIP code below to view companies that have cheap auto insurance rates.
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Chris Abrams
Licensed Insurance Agent
Chris is the founder of Abrams Insurance Solutions and Marcan Insurance, which provide personal financial analysis and planning services for families and small businesses across the U.S. His companies represent nearly 100 of the top-rated insurance companies. Chris has been a licensed insurance agent since 2009 and has active insurance licenses in all 50 U.S. states and D.C. Chris works tireles...
Licensed Insurance Agent
Editorial Guidelines: We are a free online resource for anyone interested in learning more about car insurance. Our goal is to be an objective, third-party resource for everything car insurance-related. We update our site regularly, and all content is reviewed by car insurance experts.